Spam Policy

1. General

BlueTie is proud of its reputation for providing safe email for all of its Subscribers. Additionally, the user experience is important to us, and as Subscribers, you affect that reputation and user experience. Therefore, please review and abide by the following prohibition on spamming and unethical marketing activity. Your acceptance is assumed by your use of the BlueTie Website and any of BlueTie’s services or software.

2. Prohibited Activity

Without limitation, BlueTie specifically prohibits any user from engaging in the following activities:

Sending email in violation of the CAN-SPAM Act or any other applicable anti-spam law;
Manipulating identifiers such as email headers, IP addresses, server names, email addresses, etc. in such a way as to disguise or obfuscate the origin of any content transmitted to or through BlueTie;
Transmitting the same message multiple times, or to an overly large number of recipients;
Distributing or otherwise publishing, without our prior approval, any material containing any solicitation of funds, promotion, advertising or solicitation of goods or service;
Soliciting other users of BlueTie to join or become members of any online or other service;
Using or causing to be used BlueTie computer systems to facilitate the transmission of unsolicited or unauthorized material, including, but not limited to URLs, “junk mail”, “chain letters”, “pyramid schemes” or any other form of unauthorized solicitation that you may upload, post, email, transmit, or otherwise make available;
Using “robots” or otherwise gaining access to any person’s email address for the purposes of sending unsolicited or unauthorized material;
Selling, exchanging, or distributing to a third party the email addresses of any person without such person knowing, consent and continued consent to such disclosure;
Engaging in any other questionable marketing or promotional behavior

3. BlueTie Response to Suspected or Actual Violations

BlueTie may investigate any and all suspected violations, including reviewing your account activity. BlueTie reserves the right without notice, in its sole discretion, to suspend or fully terminate your account if at any time BlueTie believes you to be in violation of this policy.

BlueTie may also engage in legal action against you and may cooperate with law enforcement agencies, including international agencies, to prosecute users involved in violations. Violation of this policy may constitute a violation of certain federal and state laws, including, but not limited to the Federal Computer Fraud and Abuse Act.

BlueTie may also engage in the following to stop spam activity:

Allow our users to flag messages as spam, and using that data to block certain senders from our network;
Scan incoming and outgoing messages through our proprietary anti-spam engine;
Limit the number of outgoing messages that a user can send in a fixed period of time;
Employ a number of global filters that block spam at the perimeter.

Despite these steps, it is an unfortunate fact that senders of spam are highly sophisticated and very skilled in the use of technology. Certain tactics employed by spammers are beyond the absolute control and responsibility of BlueTie. As a provider of email services to a large number of ISPs, businesses, and individuals, BlueTie is unfortunately a target for senders of spam. We ask that our users recognize that very often, the unwanted message did not originate from our systems, but has been deliberately modified by the spammer to make it look as if it did, in order to disguise their true identity.

4. Reporting Spam

BlueTie welcomes and appreciates assistance in addressing the problem of spam. Users of BlueTie’s web interface can assist by using the “Flag as Junk” command in their Email window. This will result in our investigation and potential blocking of the sender of the offending message. Anyone that has received an unwanted spam message from an address that appears to be originating from BlueTie should report the situation to BlueTie immediately at abuse@bluetie.com. BlueTie will investigate and immediately suspend the sender’s account if we determine the complaint to be legitimate. Additionally, BlueTie may proactively block any Email address that is suspected of spam activity. While this may cause some inconvenience to our users in receiving Email, BlueTie believes that prevention of further spam activity is important and appreciates user understanding in this regard.

5. Policy Changes

BlueTie reserves the right to modify this policy. We will post updates prominently. Your continued use of our Services constitutes your acceptance of this policy and agreement to abide by it.

BlueTie views spam very seriously and appreciates its user’s cooperation and active participation in enforcing this policy.